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OFS: How to top up your e-wallet

It takes seconds to top up your e-wallet for your whole family.

Updated over 4 months ago

Our family e-wallet streamlines the task of arranging your children's daily lunch money, into a single online top-up - saving time and hassle.

How to top up

  1. Look for the "Top up" button

    1. on mobile, scroll to the bottom of your screen.

    2. on a computer, it is on the top menu bar.

  2. Select your top-up amount, or type in a custom amount.

  3. Select your payment method (PayNow or Credit Cards).

  4. Process your transaction

  5. Your balance will update

Payment methods

We use industry-standard payment methods, ensuring maximum accessibility, while maintaining affordable transaction fees.

We recommend using PayNow for fast, free top ups.

When using PayNow, you must complete this transaction immediately after the QR code is generated. If left unattended, the QR code will expire within a few minutes, and you will have to restart the payment process.

DO NOT log out of our Web Portal during the process as this will invalidate your payment, i.e. you may leave your browser to go to your bank app, but do not close the window fully.

PayNow on mobile

  1. Select PayNow as your payment method in step 5 above.

  2. Save the generated QR code from our system to your device's gallery.

  3. Log in to your Singapore bank's app.

  4. Find "Scan and Pay", typically located under the "PayNow" option.

  5. Find "Upload", and select the QR from your device's gallery.

  6. Verify the amount is correct, and approve the payment.

  7. Wait till the transaction is complete

  8. When complete, return to our Web Portal

  9. Wait till the top up is complete.

PayNow on a computer

  1. Select PayNow as your payment method in step 5 above.

  2. Log in to your Singapore bank's app on your phone.

  3. Find "Scan and Pay", typically located under the "PayNow" option.

  4. Scan the QR on your computer's screen.

  5. Verify the amount is correct, and approve the payment.

  6. Wait till the transaction is complete

  7. When complete, return to our Web Portal

  8. Wait till the top up is complete.

Debit/Credit Cards (Stripe)

We use the global payment service provider Stripe to process credit card payments, accepting cards from Visa, MasterCard, American Express and more.

The system is able to accept most cards from international banks, allowing those who are waiting to open a Singapore bank account to top up without any hassle.

Due to the higher transaction fee, all Stripe transactions are subject to a 3.4% surcharge which is clearly identified on our system during the payment process.

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